ABOUT PROTOCALL COMMUNICATIONS
Professional Energy Advisors
Protocall got our roots beginning in 1998 in the telephone answering business. We acquired thousands of customers (and earned many awards) that helped us build the stellar service and culture we’re known for today. We now exclusively serve the energy industry.
Over the years, we transformed our sales team to support the bustling energy business serving both residential and commercial customers. We’re committed to delivering “best in class” customer service that we find is missing in other organizations.
We grew, with support from the leading retail energy supplier in the United States, and throughout our history, we’ve helped more than 300,000 residential customers and more than 40,000 businesses protect their energy rates.
We operate in all deregulated electricity and natural gas markets and now offer a variety of solutions from a choice of energy suppliers that meets the needs of customers of all sizes.
Protocall has been built on trust, an ethical and honest approach to customers and overall professionalism. We value our customers, energy advisors and partners as well as all our employees and believe that together we provide the best products and support in the industry.
Our business has grown because of our great team and their desire to exceed the needs of our customers every day. It is imperative that all of our employees and energy advisors represent Protocall in the most professional way through every customer interaction.
Our Leadership Team
Chief Executive Officer
Chief Financial Officer
Senior Sales & Operations Director
Washington has been building relations with Protocall clients for the past 20 years. With his B.S. in Communications from Towson State University and his training from the John Maxwell Certified Training course, he’s more than ready to tackle all his clients’ needs. He loves working alongside his high-performing team and getting the chance to reinvent himself. In his free time he’s either with his family or out on the green playing golf.
Director of Residential Sales
Sr. Business Analyst
Senior Systems Administrator
Once a childhood enthusiasm for computers, Steve’s interest in learning all things computer related has turned into a meaningful career with Protocall as Senior Systems Administrator. Since joining the company in 2000, he’s received A+, Security+, and Network+ Certifications. In addition to computers, he loves flying drones, sports, spending time with his family, and cooking.